GNWT launches 811 health advice line

The new service is being offered 24-hours a day, seven days a week

The NWT is now in line with the rest of the nation by offering free health advice over the phone.

Health advise is now available for all NWT residents at the touch of a button. And it’s free.

The GNWT says a toll-free 811 health advice line is now up and running.

It says the new service is being offered 24-hours a day, seven days a week.

A registered nurse will be on the other side of the line who will evaluate the caller’s situation and give advice on non-urgent health matters.

Calls can be made using a landline, cell phone or through Canada Video Relay Service for the hearing impaired.

The service is offered in all official languages in the NWT and callers can remain anonymous.

“The NWT 811 Health Advice Line is a quick way to obtain non-urgent medical advice on general health matters. It is not meant to replace going to see a nurse or doctor, but it can help you know when you can manage your symptoms at home and when you need to seek additional medical help,” says Minister of Health, Julie Green.

The GNWT says residents should continue to use 911 for urgent medical matters.