NorthwesTel to extend Internet usage relief measures into May

A dish atop a Northwestel facility in Yellowknife. (CKLB file photo.)

The North’s main Internet provider says it will extend the current Internet usage relief measures for another month, pending approval from the Canadian Radio-television and Telecommunications Commission.

The relief measures remain the same and depend on the type of service in your community.

The table below was taken from a NorthwesTel news release when it first announced the relief measures in March.

Network technology Communities Internet usage relief
Cable Internet customers Whitehorse, YT

Carcross, YT

Fort Nelson, BC

Yellowknife, NWT

Fort Smith, NWT

Norman Wells, NWT

High Level, AB

All overage fees will be waived in March and April
Nunavut Satellite DSL customers Iqaluit


Cambridge Bay

Rankin Inlet

Monthly usage increased by 100% for March and April
Satellite DSL customers Old Crow, YT

Fort Ware, BC

Colville Lake, NWT

Gameti, NWT

Lutselk’e, NWT

Paulatuk, NWT

Sachs Harbour, NWT

Sambaa K’e, NWT

Ulukhaktok, NWT

Wekweeti, NWT

Monthly usage increased by 50% for March and April
Terrestrial DSL customers All remaining customers 100 GB additional monthly usage in March and April.

The changes will automatically be added to customers’ bills.

About the Author

Francis Tessier-Burns
Francis was a reporter with CKLB from January 2019 to March 2023. In his time with CKLB, he had the immense pleasure and honour of learning about northern Indigenous cultures.