The new 8-1-1 phone number will allow residents to connect to the existing self-isolation, enforcement and accommodations lines.
Operators will be able to share the latest COVID-19 information and help residents through the territorial government’s self-assessment tool.
Below is a list of possible reasons for calling the line.
- Answering questions about COVID-19.
- Determining if they should contact their local health centre to arrange for testing using the assessment guide.
- Accepting credible, specific complaints of individuals not following public health orders for further consideration.
- Providing them contact info to local health care providers and resources.
- Providing contact information to other services as requested to help them during this time of physical distancing and self-isolation.
Operators will not be able to provide medical advice or set up appointments for residents.
Residents can call between 8 a.m. and 8 p.m. seven days a week.
According to the GNWT, interpretation services will also be available for Indigenous-language speakers.
