NWT residents now have one-stop 8-1-1 phone number for all COVID-related info

The new 8-1-1 phone number will allow residents to connect to the existing self-isolation, enforcement and accommodations lines.

Operators will be able to share the latest COVID-19 information and help residents through the territorial government’s self-assessment tool.

Below is a list of possible reasons for calling the line.

  • Answering questions about COVID-19.
  • Determining if they should contact their local health centre to arrange for testing using the assessment guide.
  • Accepting credible, specific complaints of individuals not following public health orders for further consideration.
  • Providing them contact info to local health care providers and resources.
  • Providing contact information to other services as requested to help them during this time of physical distancing and self-isolation.

Operators will not be able to provide medical advice or set up appointments for residents.

Residents can call between 8 a.m. and 8 p.m. seven days a week.

According to the GNWT, interpretation services will also be available for Indigenous-language speakers.

About the Author

Francis Tessier-Burns
Francis was a reporter with CKLB from January 2019 to March 2023. In his time with CKLB, he had the immense pleasure and honour of learning about northern Indigenous cultures.