NWT residents now have one-stop 8-1-1 phone number for all COVID-related info

The new 8-1-1 phone number will allow residents to connect to the existing self-isolation, enforcement and accommodations lines.

Operators will be able to share the latest COVID-19 information and help residents through the territorial government’s self-assessment tool.

Below is a list of possible reasons for calling the line.

  • Answering questions about COVID-19.
  • Determining if they should contact their local health centre to arrange for testing using the assessment guide.
  • Accepting credible, specific complaints of individuals not following public health orders for further consideration.
  • Providing them contact info to local health care providers and resources.
  • Providing contact information to other services as requested to help them during this time of physical distancing and self-isolation.

Operators will not be able to provide medical advice or set up appointments for residents.

Residents can call between 8 a.m. and 8 p.m. seven days a week.

According to the GNWT, interpretation services will also be available for Indigenous-language speakers.

About the Author

Francis Tessier-Burns
Francis has been a general news reporter with CKLB since January 2019. Originally from rural Ontario, he first came to the NWT in 2016 as an intern with Up Here magazine and fell in love with the North. In his time with CKLB, he's had the immense pleasure and honour of learning about northern Indigenous cultures. Otherwise, you can find him hanging around the Legislative Assembly. If you have a story or want to chat, reach out to francis@cklbradio.com