Network upgrade may affect 9-1-1 calls this weekend

(CKLB file photo).

The territorial government is upgrading its network this weekend, which may affect residents trying to call 9-1-1.

The upgrade will happen between Saturday at 10:30 p.m. and should be done by Sunday at 7 a.m.

“During this period there will be two short periods lasting a few minutes each when NWT 9-1-1 may experience some diminished capacity,” reads a government notice.

Residents trying to call during this time should wait at least two rings before hanging up and trying again, as there may be a delay in answering.

The GNWT says it will have additional staff overnight to try and mitigate the issue.

In a notice, its adds that government phones, websites and emails will be down but cell services should be unaffected.

The Inuvik and Stanton hospitals’ main lines will be active, but calls to specific units will not be possible.

The 8-1-1 service should also remain functional.

About the Author

Francis Tessier-Burns
Francis has been a general news reporter with CKLB since January 2019. Originally from rural Ontario, he first came to the NWT in 2016 as an intern with Up Here magazine and fell in love with the North. In his time with CKLB, he's had the immense pleasure and honour of learning about northern Indigenous cultures. Otherwise, you can find him hanging around the Legislative Assembly. If you have a story or want to chat, reach out to